ITIL Certification Exam Questions
ITIL is a set of best practices for IT service management (ITSM) that helps organizations deliver high-quality IT services. The framework is designed to align IT services with business needs, ITIL Certification Exam ensuring that they contribute to the overall success of the organization. ITIL covers various aspects of ITSM, including service strategy, service design, service transition, service operation, and continual service improvement.
ITIL Certification Exam Cost
The ITIL certification scheme is structured into several levels, each targeting different aspects of ITSM and catering to various professional needs. The main certification levels are:
Each level builds on the knowledge and skills gained from the previous one, allowing candidates to progressively deepen their understanding of ITIL concepts and practices.
ITIL Certification Exam Online
The ITIL Foundation is the entry-level certification and is designed for individuals who are new to ITIL. It provides a basic understanding of the ITIL framework and its key concepts. The exam format for the ITIL Foundation level is straightforward and consists of:
Multiple Choice Questions (MCQs): The exam comprises 40 MCQs, each with four options.
Duration: Candidates have 60 minutes to complete the exam.
Passing Score: To pass, candidates must score at least 65% (26 out of 40 questions).
The questions test candidates' knowledge of key ITIL concepts, principles, and terminology.
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