New national data from hospitality technology company Actual suggests nearly seven in 10 tipped workers are making less in tips than they were two years ago. The trend comes as close to half of workers surveyed say they rely on tips to cover their bills. Customers say they want to support local businesses but are also feeling pressure from rising costs. The report also highlights frustration with tipping prompts appearing in places such as takeout counters, dry cleaners and coffee shops.
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